Theme: Saturday

Fintech Deep Dive — Saturday | March 21, 2026 Focus: Consumer Rights (Complaints, Fraud, Safeguards) Coverage Period: March 14-21, 2026 Executive Summary This week’s consumer rights developments in Indian fintech have been dominated by regulatory action. The Reserve Bank of India (RBI) has unveiled landmark compensation frameworks for digital fraud victims, while the Supreme Court has intervened on digital arrest scams. With complaints to the RBI Ombudsman rising 13.55% in FY25, regulators are moving aggressively to strengthen consumer protections across banks, NBFCs, and fintech platforms. ...

Fintech Deep Dive — Saturday | March 14, 2026 Focus: Consumer Rights — Complaints, Fraud, and Safeguards Coverage Period: March 7-14, 2026 Executive Summary This week’s Consumer Rights themed deep dive examines critical developments in Indian fintech that directly impact consumer protection. The FBI’s joint crackdown with Indian authorities exposed a massive $48 million call center scam network affecting 660 victims in the US, highlighting the growing cross-border nature of financial fraud. Meanwhile, IDFC First Bank’s $70 million fraud settlement and Fi’s abrupt discontinuation of banking services for 3.5 million customers underscore the importance of robust consumer safeguards in India’s rapidly evolving digital finance ecosystem. These developments come amid increased global scrutiny of scam operations across Southeast Asia. ...