Fintech Deep Dive — Saturday | October 03, 2026
Fintech Deep Dive — Saturday | October 03, 2026 Focus: Saturday — Consumer Rights: complaints, fraud and safeguards Coverage period: September 27–October 3, 2026 Executive summary This week’s consumer-rights story is less about a new app than about whether a user can challenge the system after something goes wrong. The planned UPI merchant discount rate (MDR) arrives on October 15; the Supreme Court has let the rollout proceed for now, while the Consumer Affairs Department is reportedly preparing the National Consumer Helpline (NCH) to answer complaints. Separately, the RBI is pressing banks to find and fix the causes of repeated grievances, and new analysis of cybercrime victims shows that reporting infrastructure still does not reliably lead to resolution. The common test is measurable: clear rules at checkout, complaints routed to a real decision-maker, and money or service restored—not merely a ticket number. ...